Find the complete transaction hash
Copy the transaction ID from the sending wallet or exchange. A hash identifies a transaction record; it is not a password, private key or recovery phrase. Keep the complete value because shortened versions cannot always be searched reliably.
Choose the correct network explorer
Open a reputable explorer for the network used by the transfer. Ethereum, Bitcoin, Tron and Solana maintain separate records, so the same asset name does not tell you which explorer to use.
Read the important fields
Compare the status, sender, recipient, asset or token contract, amount, fee, block number and timestamp with your own record. On Ethereum, a receipt is available after a transaction is included, while a pending transaction may not yet have one.
Preserve the result
Save the full hash, explorer URL, network, timestamp and an unedited screenshot or export. Treat an explorer as evidence of network activity, not automatic proof of who controlled an address.
Understand what a hash can prove
A transaction hash identifies a network record. It can show that an action was broadcast or included and expose technical fields, but it does not by itself identify the real-world person controlling an address. It also does not prove that a hosted service credited an internal customer balance. Keep technical observations separate from identity and account conclusions.
Check contract and internal activity
Some explorer pages show a top-level transaction plus token transfers, internal calls or program instructions. Review the asset contract and event details instead of relying only on the headline value. A successful contract call may contain several movements, while a failed execution may still consume a network fee.
Compare with the receiving service
After confirming the on-chain record, review the destination service’s supported network, deposit minimum, memo or tag requirements and confirmation threshold. If the chain record is successful but the account is not credited, provide the full hash to the receiving service. Only that service can explain its internal crediting decision.